Stephen Fischer

fischer.stephenl@gmail.com

B.S. Computer Science, Math Minor, 2011 University of Idaho, Moscow, Idaho

Senior Software Developer, JUNO December 2020 - Present

Led modernization efforts, moving the core legacy application (built with an in-house framework, single-tenant) to a multi-tenant modern stack.
- Onboarding new clients went from days/weeks to a single click.
- Substantially improved infrastructure/related costs.
- Allowed clients to scale users 10-100x compared to legacy systems.
As a principal developer, managed and mentored teams of junior developers for a variety of projects.
- Customer content integrations.
- Expanded product offerings, including online learning, analytics, and more.

Senior Web Developer, NextIT/Verint October 2017 - December 2020

Built and maintained tools to manage and classify live chat data for creating Interactive Virtual Assistants (IVAs).
Created interactive dashboards for analyzing live IVA data to identify and resolve problems relating to interactive chat.
Worked closely with business analysts to identify inefficiencies in existing IVA workflows, architect technical solutions, and implement the solutions as new or updated features.

Lead Software Developer, BeerNu
July 2016 - September 2017

Developed customer engagement tools for bars and breweries.
Implemented real time updates between multiple web applications via pubsub.
Integrated with third-party services to include beer metadata (ABV/IBU, ratings, etc)

Lead Software Developer, ClearCare Online
July 2014 - May 2016

Led small teams of engineers in the design and development of key features and initiatives as determined by collaboration between product and engineering.
Developed full stack applications and services scalable to millions of page views a month using Django/Flask, backed by Elasticsearch/PostgreSQL/Redis.
Headed development for the Quality of Care initiative, a collaboration between Clearcare and the Harvard Medical School to preemptively detect changes of a patient's condition and monitor/manage these changes in home (and not the Emergency Room).
Integrated with third party background check providers to seamlessly include their offerings when performing hiring validations for new/existing employees.
Created clearcarejobs.com, a job sourcing site for home healthcare agencies.

Web Developer, Computing Grid Business Unit, Genetic Finance
June 2013 - June 2014

Developed public facing management portals in PHP/Laravel that allowed customers to view/manage their data.
Developed internal operations tools that allow for simpler/more reliable data management.
Designed/implemented fully responsive, public facing corporate websites.
Created web services for communicating to/from the computing grid.

Software Developer, HubWorks Interactive
September 2011 - May 2013

Developed backend software systems for integration with iPad client device.
Designed to be highly scalable, able to support thousands of clients at any given time.
Integrated with multiple point of sale systems to allow ordering/payment via iPad client devices.
Worked closely with clients to develop robust, easy to use management tools

Web Application Developer, Engineering Outreach
July 2008 - January 2011

Developed and implemented robust new internal management tools to combine and replace legacy systems.
- Saved time/improved accuracy by removing double/triple data entry.
Created an automated video encoding system for studio classrooms.
- Integrated third party hardware video encoders and software with custom hardware/software.
- Established a distributed, fully automated video transcoding system.
Video on demand available to distance students 45 minutes after recording ends on campus.
Automated failover in the event of hardware failure.
Performed system administrator duties.
- Drafted proposals, created budgets, and recommended hardware purchases.
- Upgraded, updated, installed, and secured server hardware/software.